Friday, August 28, 2009

Tuesday, August 4, 2009

Another click-fraud action against Google

Complaint can viewed here

http://www.scribd.com/doc/18065300/Price-v-Facebook-Complaint

Roger Gamble and I had a piece in The Age today

http://business.theage.com.au/business/consumer-rights-dont-check-out-in-shops-20090803-e78y.html

Some interesting findings that retail staff, including those who have
received training on consumer were less likely to undertstand and
correctly apply the law as 'average' consumers.

This is borne out anecdotally from the discussions with students -
many of whom work in retail and share experiences from their
workplaces that seem to align with our findings.